Seja um patrocinador financeiro

Policies Benefícios do Patrocinador

theCrag is the world’s largest rock climbing and bouldering platform. We provide information about 1,279,700 routes, 70,600 topos and thousands of climbing areas. The climbing community is entering and maintaining that information for the climbing community. It is accessible for free by everyone! The community of climbers should own information about climbing areas and not individuals.

But, developing, maintaining and enhancing a global platform does not come for free. The team of theCrag works hard to keep its operation lean and tight. We fulfill our mission but we also depend on YOU to not only support us by providing information but also funds.

Please consider becoming a financial supporter, small or big, one off or monthly. Any amount you select will help us making theCrag even better than it is and keeping it free for you. Thank you!

Making a once-off paymentVoltar a conteúdo

Go to your página de pagamento, choose your currency, the amount you want to contribute, your credit card details and click the Pay as you feel button.

Upon successfull payment we will email you a receipt, or a GST receipt if you are paying in Australian dollars.

You credit card statement will be clearly identifiable as being from theCrag.

Please read the section below 'About the payment gateway used by theCrag' for credit card security.

Reviewing your payment historyVoltar a conteúdo

You can review all your past payments from your página de pagamento.

Making a subsequent payment on the same card as last timeVoltar a conteúdo

Hopefully you love the site enough to continue your subscription. If you have previously paid then the last card you used is available to make a subsequent payment. This makes it quick and painless.

Please note that credit card details are not stored on theCrag servers, but rather go directly to an accredited gateway. theCrag only knows the last four digits of your credit card and your expiry date, the full number and security code is never seen by theCrag servers.

You may remove your credit card from the gateway from the same page.

Making automated monthly paymentsVoltar a conteúdo

Go to your página de pagamento, click monthly payment radio button, select the amount, complete your credit card details and click the subscribe button.

Upon successfull payment we will email you a receipt, or a GST receipt if you are paying in Australian dollars. Each month from the first payment date you will charged the same amount automatically and emailed a receipt.

You credit card statement will be clearly identifiable as being from theCrag.

You may cancel your plan whenever you want from the same page.

Please note that credit card details are not stored on theCrag servers, but rather go directly to an accredited gateway. theCrag only knows the last four digits of your credit card and your expiry date, the full number and security code is never seen by theCrag servers.

Canceling a monthly planVoltar a conteúdo

You can cancel your monthly payment plan yourself at any point.

Go to your página de pagamento, select the cancel subscription radio button then click the cancel subscription button at the bottom of the page.

You may also cancel your payment plan by removing your credit card details.

Changing a plan payment amountVoltar a conteúdo

You may change the amount you want to pay each month at anytime.

Go to your página de pagamento, select the new amount and click the change plan button.

You will be charged the new amount at the next payment due date.

Changing a plan credit cardVoltar a conteúdo

You may change credit cards on a plan.

Go to your página de pagamento, select to swap to another card, complete the card details and click the change credit card button.

Removing a credit cardVoltar a conteúdo

You may remove your credit card yourself at any point.

Go to your página de pagamento and click the 'remove this card' link on the form.

Note that if you are on a plan then removing your credit card also cancels your plan.

What happens when my credit card expiresVoltar a conteúdo

Currently we do not have any process to remind you that your credit card is about to expire. If it does expire then it will no longer be available to charge and your plan will be cancelled.

About the payment gateway used by theCragVoltar a conteúdo

Secure Credit Card payments on theCrag are made through Stripe.com payment gateway.

Your submitted Credit Card information goes directly to the Stripe payment gateway. Your full card number and CVC is not stored or seen by theCrag servers. theCrag only has access to the last 4 digits of your credit card and the expiry date.

You can read about Stripe's security here:

https://stripe.com/help/security

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